So, a certain NWSL team has put visiting teams up in a hotel with dubious housekeeping practices – bedbugs & mold – and two prominent players have taken to social media for attention to the issue.
The team doesn’t matter and the players only matter in their stature within the soccer community..and it’s big. What does matter is that they felt they had to bring it to a very public forum to get action.
These two players are well aware of their clout on social media and within the soccer world, so their decision to go public was probably not made lightly. I would guess they had this conversation with their teammates and most probably with someone influential within their club team. So the opportunity to address it with the players was there. That the two players took to social media says, to me, the issues were not addressed and therein lies the real problem.
As anyone who has traveled on a budget knows, or could easily guess, things happen. Sometimes you check into a room that’s not really up to your standards and you can live with it and if you can’t you ask for another room or some other accommodation by the hotel. If you know how bedbugs travel, it’s a wonder more people haven’t been exposed while staying in a hotel, so I can also see that happening. And still this is not really the issue. Addressing these complaints with players is a rather easy thing to do, a simple acknowledgement that they exist is the first step and then some feasible attempt to rectify the problem. But for two different players to tweet the same complaint a day apart tells me that the issues weren’t being addressed and that players were discussing this among themselves and had no positive feedback. And that is the real problem.
The league is constantly telling fans that they have to keep within a modest budget and fans accept that, what fans don’t accept is when they feel the already meagerly compensated athletes are subjected to substandard conditions which have nothing to do with money. One of the owners took to twitter to suggest the fix was as simple as asking for something to be fixed and it would be done. We all know that’s how it’s supposed to work and how we’d like it to work, but are not naive enough to believe that it’s always that simple or addressed with urgency. That same owner, in my opinion, was also insinuating that the players, if they wanted to grow the league would not have been so public in their criticism. While I can understand why he would feel like that, I also get the feeling that the players had reached a certain level of frustration and maybe the issue had been brought up and no action had been taken. I also got the feeling that this particular hotel wasn’t the only issue in regards to hotels, just the latest.
I don’t like players who whine with no real substance behind it, but I don’t think this is the case this time. The players complaining have clout and they’re using it on behalf of all other players that have little to no clout, that’s to be commended.
Get out in front of this NWSL. If you want to be treated like a professional league, act like one. Substandard hotels is bush league, we all know it. Most players would take clean and comfortable (and free wifi) over most anything else. Maybe guidelines for hotel requirements have to be amended. Or the ones in place more strictly adhered to, either way this is an issue that can be addressed and should never have been an issue in the first place.
I took some liberties with what I thought might be the scenario, but the gist is still the same, take care of your players before they feel the need to go public.